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1300 069 338
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Registered NDIS provider Parramatta

Grace Care brings registered, high-quality NDIS disability support directly to the heart of Parramatta. We combine deep local knowledge with professional excellence, ensuring every participant in Parramatta receives the dignified, consistent, and genuinely personalised support they deserve — every visit, every time.

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1300 069 338

Your Trusted NDIS Provider in Sydney Delivering Compassionate, Person-Centred Disability Support

Parramatta's Most Trusted NDIS Provider — Grace Care Is Here for You

When it comes to finding a reliable NDIS provider in Parramatta, participants and families deserve more than promises — they deserve proven results. Grace Care has been delivering registered, person-centred disability support services across Parramatta and its surrounding communities, building a reputation grounded in consistency, compassion, and genuine outcomes. Whether you need assistance with daily living, support coordination, community participation, or complex care arrangements, our experienced local team is ready to help you achieve your goals with confidence. Parramatta is one of Sydney’s most vibrant and culturally diverse cities, and Grace Care’s multilingual, multicultural team is uniquely positioned to serve its extraordinary community. We understand the local landscape — the services available, the communities that make up this area, and the real challenges participants and families face every day. At Grace Care, we do not simply provide support — we invest in the lives of the people and families we are privileged to serve right here in Parramatta.

🌟 Dedicated

Our Parramatta support team brings unwavering commitment to every participant, showing up prepared, professional, and genuinely invested in each person's wellbeing and long-term goals.

🌟 Inclusive

Grace Care celebrates Parramatta's extraordinary cultural diversity, delivering support that is linguistically appropriate, culturally respectful, and genuinely welcoming for every participant and family.

🌟 Consistent

Participants in Parramatta receive the same high standard of care every visit — reliable workers, punctual service, and support that never wavers in quality or genuine compassion.

About Grace Care — Registered NDIS Provider Serving Parramatta and Greater Western Sydney

Grace Care was established by CEO John Sharon, a disability and aged care professional whose hands-on experience shaped a provider built on real values — not corporate slogans. Headquartered in Seven Hills and deeply embedded in the Western Sydney community, Grace Care is perfectly positioned to serve Parramatta’s diverse and growing population of NDIS participants and their families. As a fully registered NDIS provider, Grace Care operates in complete alignment with NDIS Practice Standards, the NDIS Code of Conduct, and the highest expectations of participants and families across Parramatta. Our mission is simple: to ensure every person we support feels valued, heard, and empowered to live independently with dignity. Our culturally diverse, thoroughly trained team makes that mission a reality — one participant, one support plan, and one meaningful interaction at a time across Parramatta and beyond.
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Why Parramatta NDIS Participants Choose Grace Care Above All Others ?

Parramatta is home to a large and growing community of NDIS participants who need reliable, high-quality support. Grace Care has earned the trust of this community — and here is exactly why.

  • Local Knowledge, Local Presence Grace Care’s team knows Parramatta intimately — the suburbs, the community services, the transport networks, and the cultural nuances that make this city unique. That local knowledge translates directly into better, more relevant support for every participant.
  • Full NDIS Registration and Compliance Grace Care holds complete NDIS registration and maintains strict compliance with all NDIS Practice Standards and the Code of Conduct. Participants and families can have complete confidence in the safety and accountability of every service we deliver.
  • Tailored Support Plans — No Cookie-Cutter Approaches Every participant in Parramatta receives a support plan designed specifically around their individual goals, lifestyle, preferences, and NDIS funding. We listen carefully before we plan, and we deliver precisely what we promise.
  • Consistent, Trusted Support Workers We work hard to assign the same support workers to the same participants wherever possible. Familiarity and trust are the cornerstones of truly effective disability support, and we prioritise both.
  • Multilingual and Culturally Competent Team Parramatta is one of Australia’s most multicultural cities. Our team speaks multiple languages and brings genuine cultural understanding to every interaction, making Grace Care the natural choice for participants from all backgrounds.
  • Comprehensive Service Offering Under One Roof From daily personal care and household tasks to SIL, MTA, ILO, respite, and support coordination, Grace Care delivers the full spectrum of NDIS supports — making service management simpler and outcomes stronger.
  • Proactive, Transparent Communication Families and support coordinators in Parramatta trust Grace Care because we communicate proactively, address concerns promptly, and are always honest about what is happening with a participant’s support.
  • Genuine Community Investment Grace Care is not just operating in Parramatta — we are part of it. We partner with local allied health providers, community organisations, and housing services to strengthen outcomes for every participant we serve.

Our Comprehensive NDIS Support Services in Parramatta

Grace Care delivers a comprehensive, person-centred suite of NDIS disability support services across Parramatta and surrounding Western Sydney communities. Every service is tailored, every team member is qualified, and every outcome is taken seriously.

Assistance with Daily Living

Compassionate, dignity-focused personal care and daily routine support, including hygiene, dressing, mobility assistance, and meal preparation for participants who need help with everyday personal tasks.
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Household Tasks

Reliable assistance with cleaning, laundry, meal preparation, grocery shopping, and general household upkeep — keeping your home safe, comfortable, and well-maintained at all times.
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Community Participation

Support to engage with your local Sydney community through social activities, recreational programs, sports, cultural events, and volunteering — building genuine connection, confidence, and belonging.
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Transport Assistance

Safe, reliable transport support for medical appointments, community activities, shopping, and social outings, delivered by trained support workers who accompany participants every step of the way.
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Respite Care

We offer flexible respite care services to give families and carers peace of mind, while ensuring participants receive quality care in a safe, supportive, and comfortable environment.
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Support Coordination

Expert NDIS plan navigation and coordination, connecting participants with the right providers, managing supports effectively, and ensuring every NDIS plan works as hard as possible toward individual goals.
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Supported Independent Living (SIL)

Tailored daily support for participants living independently or in shared accommodation, promoting stability, genuine choice, skill development, and quality of life within a supportive home environment.
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Assistance with Life Skills & Capacity Building

Structured support developing essential life skills including communication, budgeting, cooking, and decision-making — building lasting confidence and long-term independence for every participant.
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Psychosocial Recovery Coaching

Specialist coaching support for participants living with psychosocial disability, helping build resilience, manage daily challenges, and work meaningfully toward recovery and social participation goals.
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Medium Term Accommodation (MTA)

Transitional accommodation support for participants who need a safe, supported place to live while longer-term housing arrangements are confirmed and established.
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Individualised Living Options (ILO)

Creative, participant-directed home and living arrangements designed around individual preferences, needs, and goals — offering genuine choice and control over how and where participants live.
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Services for Children and Teenagers

Specialised early intervention and disability support services for children and young people, designed to build skills, confidence, and independence from the earliest possible stage.
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NDIS Plan Management

Starting your NDIS Plan Management journey with Grace Care is straightforward, supportive, and stress-free.Choosing the right NDIS Plan Manager is one of the most important decisions you'll make as a participant.
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Daily Life Skills

Grace Care empowers NDIS participants across Sydney to master the everyday skills that build real independence, genuine confidence, and a more fulfilling daily life. Practical, structured, and delivered by people who genuinely invest in your progress.
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NDIS Short Term Accommodation (STA)

Grace Care provides safe, engaging, and fully supported Short Term Accommodation and Respite Services across Sydney, giving NDIS participants a positive break experience while giving families and carers the genuine rest they need and deserve.
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What Parramatta Participants Can Expect From Grace Care's NDIS Support Services?

From the moment you first contact Grace Care, the experience is designed to be welcoming, clear, and entirely focused on you. Our Parramatta team responds promptly to all enquiries — by phone, email, or online — and arranges a convenient time for your free initial consultation. During that consultation, we take genuine time to understand your NDIS plan, your personal goals, your daily routine, and the specific supports that will make the greatest positive impact on your life. Nothing is rushed, and nothing is assumed. We then design a tailored support plan that aligns with your NDIS funding categories and your individual preferences. You review and approve everything before any service begins. Before your support starts, we personally introduce you to your assigned support worker or coordinator, ensuring you feel entirely comfortable and confident. Once underway, your support is delivered punctually, professionally, and with the warmth and consistency that Grace Care is known for throughout Parramatta. We conduct regular check-ins, maintain open communication, and adjust your plan seamlessly as your circumstances and goals evolve over time.

Start Your Grace Care Journey in Parramatta Today

You deserve an NDIS provider in Parramatta who truly listens, genuinely cares, and consistently delivers. Grace Care is ready to be that provider for you and your family.
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What Additional NDIS Support Services Does Grace Care Provide in Sydney?

Grace Care provides a wide range of personalised disability support services to help participants live safely, independently, and confidently. Our experienced team delivers compassionate, person-centred care tailored to individual goals and daily needs.

Our services include NDIS Social and Community Participation, helping participants engage in social activities and community events, and Group Centre Activities, offering structured programs that encourage learning, interaction, and confidence building. We also provide Complex Care Services, Behaviour Support, and Early Childhood Early Intervention (ECEI) for participants requiring specialised support.

Grace Care offers reliable Personal Care, Overnight Care, and In-Home Care Services to assist with daily living and ongoing support within the comfort of home. Our dedicated team also delivers compassionate Dementia Care Services and recovery-focused NDIS Mental Health Support Services that promote emotional wellbeing, resilience, and greater independence for participants throughout Sydney.

What Parramatta NDIS Participants and Families Say About Grace Care

Grace Care delivers exceptional aged care and NDIS support; explore heartfelt client and family testimonials showcasing our caregivers’ positive impact.

"Grace Care has been an absolute blessing for our family. My son receives daily living support and the difference in his confidence and independence over just a few months has been remarkable. The workers are consistent, kind, and truly understand his needs. We are so grateful to have found them here in Parramatta."
— Lyndall Fitzpatrick, Parent of NDIS Participant, Parramatta NSW
— Lyndall Fitzpatrick, Parent of NDIS Participant, Parramatta NSW⭐⭐⭐⭐⭐
"I was struggling to navigate my NDIS plan and feeling overwhelmed by the whole system. Grace Care's support coordinator took the time to explain everything clearly, connected me with the right services, and made sure my funding was actually working for me. Honestly the best decision I have made since joining the NDIS."
— Kevin Tran, NDIS Participant, North Parramatta NSW
— Kevin Tran, NDIS Participant, North Parramatta NSW⭐⭐⭐⭐⭐
"As someone from a non-English speaking background, I was worried about finding an NDIS provider who would understand my cultural needs. Grace Care exceeded every expectation. Their team communicated with me respectfully, arranged a culturally appropriate support worker, and made the whole process so welcoming and comfortable."
— Amira Haddad, NDIS Participant, Westmead NSW
— Amira Haddad, NDIS Participant, Westmead NSW⭐⭐⭐⭐⭐
"The respite care Grace Care provided for my mother was outstanding. She was treated with such warmth, professionalism, and genuine respect during her stay. As a full-time carer, having that break knowing she was in excellent hands made an enormous difference to my own wellbeing. Highly recommend to any Parramatta family."
— Donna O'Sullivan, Family Carer, Parramatta NSW
— Donna O'Sullivan, Family Carer, Parramatta NSW⭐⭐⭐⭐⭐
"Grace Care helped my teenage daughter build real life skills she can use every day. The capacity building program was structured, encouraging, and delivered by workers who genuinely believed in her potential. She is more independent and confident than ever before. Grace Care is exceptional and we would recommend them to every family in the Parramatta area."
— Brendan Nguyen, Parent, Merrylands NSW
— Brendan Nguyen, Parent, Merrylands NSW⭐⭐⭐⭐⭐

Frequently Asked Questions

Yes. Grace Care is a fully registered NDIS provider delivering compliant, high-quality disability support services throughout Parramatta and across Greater Western Sydney.
In addition to Parramatta itself, Grace Care proudly services Westmead, Northmead, North Parramatta, Merrylands, Granville, Guildford, Wentworthville, Toongabbie, Old Toongabbie, Pemulwuy, Seven Hills, and many other surrounding suburbs. Contact us to confirm availability in your specific location.
We aim to move as quickly as possible once a participant’s support plan is confirmed and approved. Contact our team today and we will work with you to begin services at the earliest possible opportunity.
Absolutely. Our multilingual, multicultural team is specifically equipped to deliver culturally sensitive, linguistically appropriate support across Parramatta’s extraordinarily diverse community. We celebrate diversity and build inclusion into everything we do.
Grace Care supports participants who need a single service as readily as those who require a comprehensive multi-service package. We tailor our involvement entirely around your specific NDIS plan and personal circumstances.
We expect and welcome change. Grace Care conducts regular reviews and check-ins, and we adjust your support plan promptly and seamlessly whenever your needs, goals, or circumstances evolve.
Yes. Our Support Coordination team assists participants in preparing for NDIS plan reviews with thorough documentation, strong evidence, and clear goal-setting to ensure every plan review achieves the best possible outcome.
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Grace Care — Deeply Rooted in the Parramatta Community

Parramatta is far more than a suburb — it is the beating heart of Greater Western Sydney and one of Australia’s most significant and rapidly evolving urban centres. As Sydney’s second CBD, Parramatta is home to a rich and diverse population of more than 250,000 people, representing hundreds of cultural backgrounds, languages, and traditions. It is a city of extraordinary energy, opportunity, and community spirit — and it is a city where Grace Care is proud to deliver registered NDIS disability support services every single day.
At the centre of Parramatta’s civic life sits Parramatta Park, a World Heritage-listed precinct of national historical significance and a treasured green space for residents and visitors alike. Nearby, the Parramatta River connects the city westward to Westmead — home to one of Australia’s largest hospital and health precincts, including Westmead Hospital and the Children’s Hospital at Westmead — both critical health touchstones for many NDIS participants and their families in our care.
Grace Care’s Parramatta service area extends across an interconnected network of communities that together form the fabric of Western Sydney. We regularly support participants across Westmead, Northmead, North Parramatta, Merrylands, Granville, Guildford, Wentworthville, Toongabbie, Old Toongabbie, and Pemulwuy — all suburbs within close proximity to Parramatta’s CBD and deeply connected to its community services, transport links, and cultural life.
Each of these communities has its own distinct character, and Grace Care’s team understands and respects those differences. Whether supporting a participant near the vibrant shopping precincts of Merrylands, the quiet residential streets of Northmead, or the multicultural communities of Granville and Guildford, our approach is always the same — respectful, personalised, and entirely focused on what the individual participant needs to live their best possible life. Parramatta is a city on the rise, and Grace Care is honoured to rise alongside it, supporting its most vulnerable residents every step of the way.

A Personal Message from John Sharon, CEO of Grace Care

"Parramatta holds a very special place in my heart. This city represents everything I believe disability support should stand for — diversity, resilience, community, and the fierce determination to build something better. When I think about the participants and families we serve here every day, I feel an immense sense of purpose and responsibility. I built Grace Care because I knew from personal experience that good intentions alone are not enough. Participants need providers who show up, follow through, and treat every person as an individual with real goals and real potential. In Parramatta, I have seen our team do exactly that — time and time again. I have seen participants gain independence they never thought possible. I have seen families breathe again because they finally have a team they can trust. That is why Grace Care exists. That is why we will never stop improving. Parramatta deserves the very best — and we are committed to delivering it every single day." — John Sharon, CEO, Grace Care

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