Terms And Condition
Welcome to Grace Care. These are the Terms and Conditions (‘Terms’) on which we grant you to use the website, services and interact with us. By accessing or using our website or services, you agree to be bound by these Terms. It is a requirement that you read the terms before proceeding further.
1. Definitions
In these Terms:
- “We”, “us”, and “our” refers to Grace Care, the service provider.
- “You” and “Your” refers to the user or client using or engaging with us.
- “Services” refers to the care and staffing services offered by Grace Care.
2. Acceptance of Terms
Acceptance of these terms means that by using any of our services, you have read these terms, understood and on your own accord wish to comply. In the event you disagree, you must stop using our services without any delay.
3. Use of Services
- You must be atleast 18 years or older for you to be able to use our services.
- Services are only for personal use or / and care in a service user’s premises.
- You agree to not abuse the services, which baselly means, other than to:
- Giving false or misleading information or answers,
- Using our services while engaging in criminal acts.
4. Service Availability
While we make every effort to ensure accessibility to our services twenty-four hours a day, seven days a week, we cannot guarantee that the services will always be in working order. Access may be denied because of system maintenance, software updates or other factors that are unforeseeable.
5. User Responsibilities
- It is up to you to fill out the information accurately in order for us to meet your needs.
- You agree to treat caregivers and staff with respect and dignity all the time.
- You are required to abide by all applicable laws and regulations while using our services.
6. Fees and Payment
All our service fees are quoted at the time of booking and are subject to change with reasonable notification.
- They are payable within the required time frame and manner that was agreed upon.
- If payments are not settled, then it may lead to suspension or termination of the service.
7. Cancellations and Refunds
- The rules regarding cancellation of booking and refunds will be presented during the transaction.
- Refunds, where applicable, will be done within a reasonable period of time.
8. Limitation of Liability
- Grace Care will not be liable for any indirect, incidental, or consequential damages resulting from the use of or inability to use the services.
- For damages that are direct, our compensation is limited to the amount of money that has been paid by the person for that particular service.
9. Intellectual Property
- The content such as photographs, written material, graphics, and logos on our site belongs to Grace Care and does not permit unauthorized reproduction under copyright laws.
- Absence of written approval means you are prohibited from using any content on our site, reproducing or distributing it in any way.
10. Privacy
The privacy policy includes and explains what personal data you provide, how you collect, use, and, importantly, how you protect the data you handle when you use our services. More specifics can be found under the Privacy Policy section.
11. Termination
The user is informed that the company maintains the right to block and/or terminate the user’s access and use of its services if the user fails to comply with the terms of these Terms of Service and/or Drizly finds the user’s behavior to be illicit or inappropriate or malevolent.
12. Governing Law
The Terms are governed by the applicable laws of [your jurisdiction] and any legal proceedings shall be instituted in the appropriate courts of [your jurisdiction] in relation to any dispute regarding these Terms.
13. Changes to Terms
The terms of service may be revised based on our discretion in case of changes in the services we offer or the regulatory environment that we operate within. You will be notified with an update on our site and your use of our services after the changes signifies your acceptance of the new terms.
14. Contact Us
Should you need to reach out to us regarding these Terms please get in contact with us using the following details:
Grace Care
Phone: +611300069338
Email: info@grace-care.com.au