Frequently Asked Questions
A Psychosocial Recovery Coach is an NDIS-funded role specifically designed for participants whose primary disability is psychosocial, meaning it arises from a mental health condition. Unlike a support worker who assists with daily tasks, a recovery coach focuses on building your capacity, setting recovery goals, and helping you navigate both the NDIS and the broader mental health system. Unlike a therapist or clinician, a recovery coach is not providing clinical treatment. They sit in the practical middle ground, coaching you toward recovery goals in real-world settings and helping you connect the dots between clinical care and everyday life.
Psychosocial Recovery Coaching is available to NDIS participants whose primary disability is psychosocial in nature, typically arising from conditions such as schizophrenia, bipolar disorder, severe depression, anxiety disorders, borderline personality disorder, or other significant mental health conditions. Funding must be included in your NDIS plan under the Capacity Building budget. Grace Care can review your plan to confirm eligibility and advise on how to request this support at your next plan review if it’s not currently funded.
Recovery coaching is funded under the NDIS Capacity Building budget, specifically under the Improved Daily Living category. The funding allocated depends on your individual plan and assessed support needs. If your plan doesn’t currently include recovery coaching funding, a Grace Care coordinator can help you build a case for its inclusion at your next plan review.
Session frequency depends on your individual needs, goals, and available NDIS funding. Some participants benefit from weekly sessions, while others engage fortnightly or at a frequency that suits their current recovery stage and capacity. Your coach will work with you to establish a schedule that provides meaningful support without overwhelming you, and this can be adjusted as your circumstances change.
Yes, and we actively encourage family involvement where it is helpful and welcome to the participant. Families and carers can play an important role in supporting recovery goals between sessions. Grace Care’s coaches communicate openly with family members, with participant consent, and can include family engagement as a component of the recovery plan where it contributes to positive outcomes.
Crisis support is an integral part of Grace Care’s recovery coaching service. Your coach will work with you to develop a personalised crisis plan that identifies early warning signs, coping strategies, and emergency contacts. If a crisis occurs, your coach is a consistent point of contact who can provide immediate support, help activate crisis services, and work with your mental health team to stabilise the situation as quickly as possible.
Call us on 1300 069 338 or email info@grace-care.com.au to arrange a free initial consultation. We’ll review your NDIS plan, have an open conversation about your recovery goals, and match you with a coach whose experience and approach suits your individual situation. We move at your pace and there is no pressure. Your first step is simply reaching out.