Frequently Asked Questions
Yes, Grace Care is a fully registered NDIS service provider operating across New South Wales, including Newcastle and the broader Hunter Region. We comply with all NDIS Practice Standards and the NDIS Code of Conduct, ensuring safe, accountable, and quality support for every participant.
Grace Care delivers a comprehensive range of NDIS services in Newcastle including daily living assistance, household tasks, community participation, transport support, respite care, support coordination, SIL, MTA, STA, life skills development, psychosocial recovery coaching, behaviour support, and early childhood intervention.
Contact us by calling 1300 069 338, emailing info@grace-care.com.au, or completing our online contact form. Our team will arrange a free consultation to discuss your NDIS plan, your goals, and the supports that will best serve your needs in Newcastle.
Absolutely. Grace Care’s diverse, multicultural team is trained to deliver culturally sensitive and respectful support across a wide range of backgrounds. We understand that culture, language, and identity matter enormously in the delivery of quality disability support.
Yes. Our experienced support coordinators can help Newcastle participants fully understand their NDIS funding, identify the right services for their goals, connect with quality local providers, and prepare effectively for plan reviews.
Yes. Grace Care assigns consistent support workers to participants wherever possible. We know that trust and familiarity are the foundation of effective support, and we work hard to ensure Newcastle participants always see a face they know and feel comfortable with.