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NDIS Medium Term Accommodation (MTA) Services in Sydney

Grace Care provides safe, supported, and fully NDIS-compliant Medium Term Accommodation across Sydney, giving participants a stable, comfortable place to live while their long-term housing solution is confirmed. Registered, responsive, and ready when you need it most.
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1300 069 338

Empowering Your NDIS Journey with Grace Care

NDIS Medium Term Accommodation (MTA) Services in Sydney : Safe, Supported, and Stable Housing While You Plan Your Next Step

Housing transitions are among the most stressful and vulnerable periods in any NDIS participant’s journey. When a long-term living arrangement falls through, takes longer than expected to finalise, or a participant is moving out of hospital, rehabilitation, or an unsuitable living situation, the gap between where they are and where they need to be can feel impossible to bridge. Grace Care’s Medium Term Accommodation Services in Sydney exist to fill exactly that gap, providing participants with safe, supported, and NDIS-funded temporary housing that gives them the stability and breathing room needed to plan their next step with clarity and confidence. MTA is an NDIS-funded support category designed specifically for participants who have a confirmed need for a long-term housing solution but require appropriate accommodation in the interim, typically for up to 90 days. During this period, participants are not simply housed. They are supported. Grace Care provides MTA participants across Greater Sydney with quality accommodation alongside the daily living supports, assistance with transition planning, and connection to long-term housing pathways they need to move forward effectively. Our experienced team understands the urgency, complexity, and emotional weight of housing transitions and works swiftly, professionally, and compassionately to ensure every MTA participant feels safe, settled, and supported throughout their stay. At Grace Care, transitional accommodation is never just a holding pattern. It is a supported step forward.

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About Grace Care: Registered NDIS MTA Provider Serving Sydney Participants

Grace Care is a fully registered NDIS service provider headquartered in Seven Hills, Sydney. Founded by CEO John Sharon, whose personal experience in disability and aged care shaped an organisation built on compassion, integrity, and genuine commitment to participant outcomes, Grace Care has become one of Greater Sydney’s most trusted disability support providers across a wide range of service categories. Medium Term Accommodation is a critical part of our housing and living support offering, reflecting our understanding that housing stability is foundational to every other aspect of an NDIS participant’s wellbeing, independence, and long-term outcomes. Our MTA service is delivered with the same standard of quality, person-centred practice, and professional rigour that defines all Grace Care supports. Alongside MTA, Grace Care delivers a comprehensive suite of NDIS services including Supported Independent Living, daily living assistance, support coordination, community participation, transport assistance, household tasks, and psychosocial recovery coaching. Participants accessing MTA through Grace Care benefit from seamless connection to these broader supports, ensuring their transitional period is as productive and well-supported as possible.
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NDIS Support Services Across Greater Sydney

Grace Care delivers a full spectrum of NDIS disability support services tailored to the individual needs, goals, and circumstances of every participant we work with. Whatever support you need, we have the expertise, the team, and the genuine commitment to deliver it well.

Assistance with Daily Living

Compassionate, dignity-focused personal care and daily routine support for participants who need help with everyday personal tasks including hygiene, dressing, mobility, and meal preparation
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Household Tasks

Reliable assistance with cleaning, laundry, meal preparation, grocery shopping, and general household upkeep, keeping your home safe, comfortable, and well-maintained.
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Community Participation

Support to engage with your community through social activities, recreational programs, sports, cultural events, and volunteering, building connection, confidence, and belonging.
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Transport Assistance

Safe, reliable transport support for medical appointments, community activities, shopping, and social outings, delivered by trained support workers who accompany you every step of the way.
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Respite Care

We offer flexible respite care services to give families and carers peace of mind, while ensuring participants receive quality care in a safe, supportive, and comfortable environment.
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Support Coordination

Expert NDIS plan navigation and coordination, connecting you with the right providers, managing your supports, and ensuring your plan works as hard as possible toward your goals.
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Supported Independent Living (SIL)

Tailored daily support for participants living independently or in shared accommodation, promoting stability, choice, skill development, and genuine quality of life within a supportive home environment.
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Assistance with Life Skills & Capacity Building

Our capacity-building supports focus on developing essential life skills such as communication, budgeting, cooking, and decision-making to build confidence and long-term independence.
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We’re ready to help

Reach out today for the guidance and support you need, with personalised assistance that fits your circumstances.
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Why Sydney NDIS Participants Choose Grace Care for Medium Term Accommodation?

When housing stability is at stake, choosing the right MTA provider matters enormously. Here’s why participants and families across Greater Sydney trust Grace Care:
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  • Registered NDIS MTA Provider: Grace Care holds full NDIS registration for Medium Term Accommodation, ensuring all supports are delivered in compliance with NDIS Practice Standards and relevant safeguarding requirements.
  • Prompt and Responsive Placement: Housing transitions are often urgent. Grace Care moves quickly to assess needs, confirm NDIS funding, and arrange appropriate MTA placements with minimal delay.
  • Safe, Quality Accommodation: All MTA properties facilitated through Grace Care meet appropriate safety, accessibility, and habitability standards, ensuring participants are comfortable and secure throughout their stay.
  • Integrated Daily Living Support: MTA is rarely needed in isolation. Grace Care delivers the full range of daily living supports alongside accommodation, ensuring participants are cared for holistically during their transitional period.
  • Transition Planning Assistance: We don't just house participants temporarily. We actively work with them, their families, and their support coordinators to identify and progress toward confirmed long-term housing solutions throughout the MTA period.
  • Clear NDIS Funding Guidance: MTA funding rules are specific and can be confusing. Our experienced team explains eligibility, funding limits, and the approval process clearly so participants and families can make informed decisions quickly.
  • Consistent Support Team: Stability during a housing transition depends on familiar, trusted support workers. We maintain consistent staffing throughout the MTA arrangement wherever possible.
  • Whole-of-Journey Support: From the moment a participant needs MTA through to the day they move into their long-term home, Grace Care is with them every step of the way.

What to Expect from Grace Care's Medium Term Accommodation Services in Sydney?

Grace Care manages the MTA process efficiently and compassionately, minimising stress and maximising stability for participants during what is often a challenging period.
  • Urgent Needs Assessment: We begin with an immediate conversation to understand the participant's current situation, housing needs, disability-related support requirements, and NDIS plan details. For urgent situations, we prioritise this assessment to move as quickly as possible.
  • NDIS Funding Confirmation: We work with the participant's support coordinator or plan manager to confirm MTA funding approval and ensure the arrangement is set up correctly within the NDIS system from the outset.
  • Accommodation Matching: Based on the participant's support needs, accessibility requirements, location preferences, and personal circumstances, we identify suitable MTA accommodation in Greater Sydney that provides a safe and comfortable environment.
  • Support Plan Setup: We establish the daily living support arrangements required throughout the MTA period, ensuring the participant has all the in-home assistance they need from day one of their placement.
  • Smooth Transition In: We manage the participant's move into MTA accommodation with practical assistance and dedicated transition support, ensuring they feel settled, informed, and comfortable in their new temporary environment.
  • Active Long-Term Housing Planning: Throughout the MTA period, we work proactively with the participant, their support coordinator, and relevant housing providers to progress toward a confirmed long-term housing solution well before the MTA period concludes.

Need Transitional Housing Support? Grace Care is Ready to Help Right Now.

Housing instability cannot wait. Grace Care’s experienced MTA team is ready to assess your situation, confirm NDIS funding, and arrange safe, supported accommodation in Sydney without unnecessary delay.
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What Sydney NDIS Participants Say About Grace Care's Medium Term Accommodation (MTA) Services

Grace Care delivers exceptional aged care and NDIS support; explore heartfelt client and family testimonials showcasing our caregivers’ positive impact.

When our son's SIL arrangement fell through unexpectedly we were in a complete panic. Grace Care responded within hours, explained the MTA funding process clearly, and had him in safe, comfortable accommodation within days. Throughout his stay the daily support was excellent, the communication with our family was consistent, and Grace Care worked hard the whole time to find his long-term housing solution. They turned one of the most stressful periods of our lives into something manageable. We cannot thank them enough."
— Robyn Carmichael, Parramatta NSW
— Robyn Carmichael, Parramatta NSW⭐⭐⭐⭐⭐
"I needed medium term accommodation after leaving hospital and had no idea the NDIS could fund it. Grace Care's team explained everything, sorted the funding approval, and had me in appropriate accommodation with full daily support before I even fully understood what MTA was. The support workers were professional and kind throughout my stay and Grace Care found me a long-term SIL placement before my MTA period ended. Exceptional service from start to finish."
— Gary Tran, Liverpool NSW
— Gary Tran, Liverpool NSW⭐⭐⭐⭐⭐
"Grace Care managed my daughter's MTA placement following a breakdown in her previous living arrangement. They were fast, professional, and incredibly supportive to our whole family during an extremely difficult time. The accommodation was appropriate for her needs, the support team was consistent and well-briefed, and Grace Care kept us informed at every stage. She transitioned into a permanent SIL arrangement at the end of her MTA period and is doing wonderfully. Grace Care made that outcome possible."
— Lorraine O'Sullivan, Hurstville NSW
— Lorraine O'Sullivan, Hurstville NSW⭐⭐⭐⭐⭐
"I didn't know MTA was an option until my support coordinator mentioned Grace Care. From the first phone call they were helpful, practical, and completely non-judgmental about my situation. The accommodation they arranged was comfortable and well-suited to my needs, the support workers were reliable, and they actively helped me plan my next step throughout my stay. A genuinely professional and caring service during a very hard period."
— Nathan Kowalski, Blacktown NSW
— Nathan Kowalski, Blacktown NSW⭐⭐⭐⭐⭐
"Grace Care provided MTA for my brother while we waited for his SIL application to be approved by the NDIA. The wait was longer than expected but Grace Care managed the extension process seamlessly, kept his daily supports consistent throughout, and liaised with his support coordinator regularly to keep everything on track. The quality of care he received during that period was outstanding and the transition into his permanent home at the end was perfectly managed. Highly recommend."
— Elaine Dimitriou, Chatswood NSW
— Elaine Dimitriou, Chatswood NSW⭐⭐⭐⭐⭐

Frequently Asked Questions

Medium Term Accommodation is an NDIS-funded support category that provides temporary housing for participants who have a confirmed need for a long-term housing solution but require appropriate accommodation while that solution is being finalised. MTA is typically funded for up to 90 days and is intended to bridge the gap between an unsuitable or unavailable living situation and a confirmed long-term arrangement such as Supported Independent Living or Specialist Disability Accommodation. It covers the cost of accommodation only, not daily supports, which are funded separately through the participant’s Core Supports budget.
Participants are eligible for MTA funding when they have a confirmed need for a long-term home and living support arrangement that cannot be immediately accessed. Common triggers include discharge from hospital or rehabilitation, breakdown of an existing SIL arrangement, return from respite when the primary living arrangement is no longer available, or delays in the approval or set-up of a new long-term housing arrangement. Eligibility and funding must be confirmed by the NDIA and is usually coordinated through the participant’s support coordinator.
MTA is funded for up to 90 days under the NDIS. In some circumstances, an extension may be possible if the long-term housing solution has not yet been confirmed, but this requires NDIA approval. Grace Care actively works to progress long-term housing solutions throughout the MTA period to ensure participants transition smoothly before the funding period concludes.
No. MTA funding covers the cost of accommodation only. Daily living supports during the MTA period, such as personal care, household assistance, and meal preparation, are funded separately through the participant’s Core Supports budget under Assistance with Daily Life. Grace Care delivers both the accommodation arrangement and the daily living supports within MTA, providing a fully integrated service that simplifies coordination for participants and families.

Participant preferences regarding location are taken into account wherever possible when arranging MTA accommodation. Grace Care works to place participants in accommodation that is close to their existing community, support networks, health providers, and familiar environments. Location preferences are discussed during the initial needs assessment and we do our best to accommodate them within the constraints of available MTA properties across Greater Sydney.

When the MTA period concludes, participants transition into their confirmed long-term living arrangement. Grace Care actively plans and coordinates this transition throughout the MTA stay, working with support coordinators, housing providers, and the NDIA to ensure a long-term solution is in place before the 90-day period ends. We also provide practical transition support when participants move from MTA into their permanent home, ensuring the process is smooth and well-supported.

Contact Grace Care immediately on 1300 069 338 or email info@grace-care.com.au. We understand that MTA situations are often urgent and we prioritise rapid response for participants in housing need. We will assess your situation, review your NDIS plan, confirm MTA funding with your support coordinator or plan manager, and arrange appropriate accommodation as quickly as possible. Do not wait. Call us now and let’s get you sorted.

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Grace Care Medium Term Accommodation Services Across Greater Sydney, NSW

Sydney’s vast metropolitan area presents both opportunities and challenges when it comes to finding appropriate, accessible, and well-located transitional accommodation for NDIS participants. Grace Care’s Medium Term Accommodation Services are available across Greater Sydney, supported by a strong knowledge of local housing options, disability support infrastructure, and community resources in every area where we operate. Our Seven Hills headquarters in Western Sydney provides a strong operational base for arranging and supporting MTA placements across the inner and outer western suburbs, including Blacktown, Parramatta, Merrylands, Guildford, Wentworthville, and Toongabbie. Western Sydney has a large and diverse NDIS participant population with significant demand for transitional accommodation support, and Grace Care’s established networks in the area allow us to move quickly when participants need urgent MTA placements. Parramatta in particular is a key hub, with strong connections to allied health services, hospital discharge pathways from Westmead Hospital, and disability support networks that we leverage on behalf of MTA participants. Moving south-west, Grace Care arranges and supports MTA placements across Liverpool, Fairfield, Hoxton Park, Prestons, and Cabramatta. These communities offer a range of accessible housing options and strong community infrastructure, making them well-suited to transitional accommodation arrangements for participants awaiting long-term solutions. Liverpool Hospital’s discharge pathway is one common trigger for MTA needs in this area and Grace Care’s rapid response capability is specifically designed to serve participants transitioning from hospital into supported accommodation. In Sydney’s south, our MTA services cover Hurstville, Kogarah, Rockdale, Bexley, and Penshurst, as well as the Sutherland Shire including Gymea, Jannali, Caringbah, and Engadine. These residential communities offer quieter environments suited to participants who need stability and calm during a transitional period. To the north, Grace Care arranges MTA across Chatswood, Hornsby, Epping, and Carlingford, while our Inner West coverage includes Ashfield, Strathfield, Burwood, and Marrickville. Across all of these communities, Grace Care delivers Medium Term Accommodation support that is fast, professional, and genuinely focused on moving participants safely and confidently toward the permanent home they deserve.
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