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NDIS Plan Management Services Sydney

Grace Care is Sydney’s trusted NDIS Plan Management provider — helping participants take control of their funding, reduce administrative stress, and focus on what truly matters: living a fuller, more independent life. With a compassionate team, deep NDIS expertise, and a commitment to transparency, we manage your plan so you don’t have to.

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1300 069 338

Empowering Your NDIS Journey with Grace Care

Reliable NDIS Plan Management Services in Sydney — Helping You Get the Most from Your NDIS Funding

Grace Care is a fully registered NDIS service provider based in Seven Hills, Sydney, delivering compassionate, high-quality disability support services to participants and families across Greater Sydney. Founded by CEO John Sharon, whose personal experience in disability and aged care shaped an organisation built on genuine values, Grace Care exists for one purpose: to provide the right support to the right people at the right time, consistently and with care.

We understand that choosing an NDIS provider is one of the most important decisions a participant or family can make. It requires trust, confidence, and the certainty that the people entering your life or your home will deliver on their promises. At Grace Care, we take that responsibility seriously. Every support worker is thoroughly vetted, every service is tailored to the individual, and every interaction is guided by our commitment to dignity, empowerment, and genuine quality.

From daily personal care and household support to community participation, supported independent living, and complex coordination, Grace Care delivers a comprehensive suite of NDIS services across Greater Sydney, helping participants of all ages and disability types live the lives they choose with the support they need behind them.

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1300 069 338

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About Grace Care — Sydney's Compassionate NDIS Plan Management Specialists

Grace Care was founded on a deeply personal commitment to providing dignified, high-quality support to people living with disability and those in need of aged care. Inspired by the lived experiences of our CEO, John Sharon — whose early career in elderly and disability care shaped a profound understanding of what genuine support looks like — Grace Care was established to bridge the gap between bureaucratic complexity and human-centred care.

Based in Seven Hills, Sydney, Grace Care serves participants across the greater Sydney metropolitan area, delivering a full suite of NDIS services including Plan Management, Support Coordination, Assistance with Daily Living, Supported Independent Living, and more. We operate in full alignment with NDIS ethical protocols, relevant codes of conduct, and aged care guidelines — ensuring every participant we support receives services that are safe, transparent, and tailored to their individual goals. Our mission is simple: to ensure every person we support feels valued, heard, and empowered to live with dignity and independence.

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NDIS Support Services Across Greater Sydney

Grace Care delivers a full spectrum of NDIS disability support services tailored to the individual needs, goals, and circumstances of every participant we work with. Whatever support you need, we have the expertise, the team, and the genuine commitment to deliver it well.

Assistance with Daily Living

Compassionate, dignity-focused personal care and daily routine support for participants who need help with everyday personal tasks including hygiene, dressing, mobility, and meal preparation
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Household Tasks

Reliable assistance with cleaning, laundry, meal preparation, grocery shopping, and general household upkeep, keeping your home safe, comfortable, and well-maintained.
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Community Participation

Support to engage with your community through social activities, recreational programs, sports, cultural events, and volunteering, building connection, confidence, and belonging.
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Transport Assistance

Safe, reliable transport support for medical appointments, community activities, shopping, and social outings, delivered by trained support workers who accompany you every step of the way.
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Respite Care

We offer flexible respite care services to give families and carers peace of mind, while ensuring participants receive quality care in a safe, supportive, and comfortable environment.
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Support Coordination

Expert NDIS plan navigation and coordination, connecting you with the right providers, managing your supports, and ensuring your plan works as hard as possible toward your goals.
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Supported Independent Living (SIL)

Tailored daily support for participants living independently or in shared accommodation, promoting stability, choice, skill development, and genuine quality of life within a supportive home environment.
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Assistance with Life Skills & Capacity Building

Our capacity-building supports focus on developing essential life skills such as communication, budgeting, cooking, and decision-making to build confidence and long-term independence.
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We’re ready to help

Reach out today for the guidance and support you need, with personalised assistance that fits your circumstances.
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Why Sydney NDIS Participants Choose Grace Care for Plan Management?

Choosing the right NDIS Plan Manager is one of the most important decisions you’ll make as a participant. Here’s why hundreds of Sydney residents trust Grace Care with their NDIS funding:
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  • Registered & Compliant NDIS Provider Grace Care is a fully registered NDIS provider operating in strict accordance with NDIS Quality and Safeguards Commission standards, giving you complete confidence and peace of mind.
  • Fast, Accurate Invoice Processing We process your provider invoices promptly — typically within 2–5 business days — so your support workers and service providers are always paid on time, keeping your supports running without interruption.
  • Real-Time Budget Tracking Our participants have access to clear, up-to-date budget statements so you always know how much funding you have remaining across each support category — no surprises, no confusion.
  • Provider Choice & Flexibility As your Plan Manager, we give you the freedom to use both registered and non-registered NDIS providers, significantly expanding your options and putting genuine choice back in your hands.
  • No Cost to Participants NDIS Plan Management is funded separately within your NDIS plan under the Improved Life Choices category — meaning it costs you nothing out of pocket to have Grace Care manage your plan.
  • Personalised, Person-Centred Service We don't treat participants as case numbers. Every person we support receives dedicated attention from a named plan manager who understands your goals, your plan, and your preferences.
  • Local Sydney Expertise Our team is based in Sydney and understands the local provider landscape, community services, and support networks — helping you connect with the right services faster.
  • Bilingual & Culturally Sensitive Support We proudly serve Sydney's diverse communities and can accommodate participants from a wide range of cultural and linguistic backgrounds with sensitivity and respect.

What to Expect from Grace Care's NDIS Plan Management Services in Sydney?

Starting your NDIS Plan Management journey with Grace Care is straightforward, supportive, and stress-free. Here’s how our process works:
  • Step 1 — Free Initial Consultation We begin with a no-obligation conversation to understand your NDIS plan, your current supports, and your goals. We'll explain exactly how plan management works and answer any questions you have.
  • Step 2 — Onboarding & Setup Once you choose Grace Care as your plan manager, we handle all the administrative setup — registering with the NDIA, setting up your budget tracking, and connecting with your existing providers.
  • Step 3 — Ongoing Budget Management We receive invoices directly from your service providers, verify them against your plan, and process payments on your behalf. You receive regular, easy-to-read budget statements so you always stay informed.
  • Step 4 — Plan Reviews & Goal Alignment As your plan review approaches, we provide a clear summary of your spending history and support you in preparing for your next planning meeting, ensuring your new plan reflects your evolving goals.
  • Step 5 — Responsive, Ongoing Support Our team is available to answer questions, resolve disputes with providers, and provide guidance whenever you need it. You can expect prompt responses and genuine care from your dedicated plan manager at every stage.

Ready to Take Control of Your NDIS Plan? Contact Grace Care Today

Managing your NDIS funding doesn’t have to be complicated or stressful. Let the experienced team at Grace Care handle the paperwork, the invoices, and the budget tracking — so you can focus on living your best life.Get started today — your first consultation is completely free and obligation-free. Our friendly Sydney team is ready to help you make the most of your NDIS plan.
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What Sydney NDIS Participants Say About Grace Care's Plan Management Services

Grace Care delivers exceptional aged care and NDIS support; explore heartfelt client and family testimonials showcasing our caregivers’ positive impact.

"Before Grace Care, I was completely overwhelmed trying to manage my NDIS funding on my own. From the very first call, the team made me feel supported and understood. They handle all my invoices and keep me updated on my budget every month. I honestly don't know what I'd do without them."
— Melissa Hartley, Parramatta NSW
— Melissa Hartley, Parramatta NSW⭐⭐⭐⭐⭐
Grace Care has been an absolute lifesaver for our family. Our son has complex support needs and keeping track of his NDIS plan used to cause us so much stress. Since switching to Grace Care for plan management, everything just runs smoothly. The team is responsive, professional, and genuinely caring."
— David & Karen Nguyen, Blacktown NSW
— David & Karen Nguyen, Blacktown NSW⭐⭐⭐⭐⭐
"I've had plan managers before, but Grace Care is in a completely different league. They actually take the time to explain my budget, let me know when I'm approaching limits, and always respond quickly when I have questions. I feel like I finally have someone in my corner who truly cares."
— Sandra O'Brien, Liverpool NSW
— Sandra O'Brien, Liverpool NSW⭐⭐⭐⭐⭐
"Switching to Grace Care for NDIS plan management was the best decision I've made since joining the scheme. They're professional, fast with payments, and have helped me access providers I didn't even know I could use. Highly recommend them to any NDIS participant in Sydney."
— James Tran, Hurstville NSW
— James Tran, Hurstville NSW⭐⭐⭐⭐⭐
"As a single mum supporting my daughter through the NDIS, I needed a plan manager I could really trust. Grace Care has been wonderful — always available, always patient, and always making sure my daughter's funding is used in the best possible way. We're so grateful for everything they do."
— Rachel Kowalski, Penrith NSW
— Rachel Kowalski, Penrith NSW⭐⭐⭐⭐⭐

Frequently Asked Questions

NDIS Plan Management is a support option that allows a registered provider — like Grace Care — to manage the financial and administrative side of your NDIS plan on your behalf. We receive invoices from your service providers, check them against your plan, and process payments directly. You remain in full control of your supports and goals, while we handle all the financial administration.

No. Plan Management is funded separately within your NDIS plan under the Improved Life Choices support category. This means the cost of Grace Care’s plan management services is covered by the NDIS and does not reduce the funding available for your other supports. There is no out-of-pocket cost to you.
Yes — this is one of the major advantages of having a plan manager. With Grace Care managing your plan, you have the flexibility to engage both registered and non-registered NDIS providers, giving you a much wider range of choices than self-management or agency-managed participants typically have access to.
Grace Care typically processes and pays provider invoices within 2–5 business days of receipt, ensuring your support workers and service providers are paid promptly and your supports continue without interruption.
Switching is simple. Contact our team on 1300 069 338 and we’ll guide you through the process. You can switch plan managers at any time — your NDIS plan does not need to be reviewed or renewed for you to change providers.
Absolutely. As your plan manager, Grace Care handles the administrative and financial side of your plan, but all decisions about which supports to access and which providers to use remain entirely yours. We are here to facilitate your choices, not to make them for you.
Grace Care provides NDIS Plan Management services across the greater Sydney metropolitan area, including suburbs such as Parramatta, Blacktown, Liverpool, Penrith, Hurstville, Bankstown, Campbelltown, Chatswood, and many more. Contact us to confirm service availability in your area.
Grace Care will provide you with a comprehensive summary of your plan expenditure, helping you understand how your funding has been used and where adjustments may be beneficial. We can also support you in preparing for your planning meeting with the NDIA to ensure your new plan accurately reflects your current needs and goals.
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NDIS Plan Management Services Across Sydney — Proudly Serving Our Local Community

Grace Care is proud to deliver NDIS Plan Management Services to participants across the greater Sydney metropolitan area — one of Australia’s most vibrant, diverse, and expansive cities. From the leafy suburbs of the Upper North Shore to the thriving cultural heartland of the Inner West, and from the growing communities of Western Sydney to the beachside neighbourhoods of the Eastern Suburbs, our team is committed to ensuring that every NDIS participant in Sydney has access to professional, compassionate, and reliable plan management support.

Our head office is located at 1 Redman Lane, Seven Hills NSW 2146 — a central and easily accessible location in Western Sydney, just minutes from the M2 and M7 motorways. This strategic location allows our team to serve participants efficiently across a wide geographic area, ensuring no participant is too far from the support they need.

Grace Care actively serves participants across a broad network of Sydney suburbs and surrounding areas. In Western Sydney, we support participants in Parramatta, Blacktown, Penrith, and Seven Hills — communities known for their cultural diversity, growing infrastructure, and strong community spirit. Our services also extend to Liverpool and Bankstown in Sydney’s south-west, where we work alongside local support networks and community organisations to ensure participants receive well-coordinated, holistic care.

In Sydney’s Inner West, our plan management team supports participants across Strathfield, Burwood, Marrickville, and Leichhardt — areas well-served by public transport and home to a rich array of community services and allied health providers. Further south, we serve participants in Hurstville, Kogarah, and Rockdale, connecting them with local providers and community programs that align with their NDIS goals.

Across the Northern Suburbs, Grace Care provides plan management support in areas including Chatswood, Hornsby, and Ryde, where participants benefit from our local knowledge of available services and supports. In the Eastern Suburbs, we assist participants in Randwick, Maroubra, and Kensington, ensuring they can access the full range of NDIS-funded supports available to them.
No matter where in Sydney you’re located, Grace Care’s NDIS Plan Management team is ready to help you navigate your plan with confidence, clarity, and care. Our deep roots in the Sydney community — combined with our unwavering commitment to person-centred service — make us the trusted choice for NDIS participants right across the city.

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